1. Rental Agreement
When you sign the form overleaf you accept the conditions of the rental agreement as listed in this document.
PLEASE READ THIS AGREEMENT CAREFULLY. IF THERE IS ANYTHING YOU DO NOT AGREE WITH OR UNDERSTAND PLEASE ASK ANY MEMBER OF STAFF AT THE RENTAL LOCATION.
2. Rental Period
You will have the vehicle for the rental period shown in the agreement. We may agree to extend this rental period but the rental may never exceed 30 days.
If you do not bring the vehicle back on time you are breaking the conditions of this agreement. We can charge you for every day or part day you have the vehicle after you should have returned to us. We will charge you the daily rate quoted at the rental location until it is returned.
3. Your Responsibilities
(a) You must look after the vehicle and keys to the vehicle. You must always lock the vehicle when you are not using it and use any security device fitted in or supplied with the vehicle. You must always protect the vehicle against bad weather which can cause damage. You must ensure that you use the correct fuel. You must return the vehicle with the same amount of fuel as originally signed for.
(b) You are responsible for any damage to the roof or upper part of the vehicle caused by hitting low objects such as bridges or branches.
(c) You must not sell, rent, loan or dispose of the vehicle or any of its parts. You must not give anyone any legal rights over the vehicle.
(d) You must not let anyone work on the vehicle without our permission. If we do not give you permission, we will not refund you even if you produce a receipt for the work.
(f) On demand, a loss of income can be charged where appropriate. We will charge you this if we cannot rent out the vehicle because it needs to be repaired or it is a write-off (i.e. cannot be repaired.)
We will charge you for loss of income if we cannot recover the losses under the Damage Protection Programme. We will charge you at the daily rate.
(g) On demand, any charges made by Customs and Excise as a result of seizure of the vehicle by them, together with any loss of income will be charged whilst the vehicle is unavailable for rental.
(h) Any published rates for delivery and collection of the vehicle.
(I) Interest which will be added every day to any amounts not paid on time, at the rate of 4% a year above the current base lending rate of Lloyds Bank plc.
(J) Value Added Tax and all other taxes or any of the charges listed above, as appropriate.
You are responsible for all charges even if you have asked someone else to be responsible for them.
You can get details of our Damage Protection Programme from the location where you rented the vehicle.
4. Our Insurance/Damage Protection Programme
If we arrange separate insurance, we will give you information on the insurance cover and any restrictions which may apply. Otherwise, the condition of our Insurance/Damage Protection Programme (including any waivers of liability) will apply as indicated by your agreement
(a) We have a legal responsibility to have insurance to meet the RTA requirements that provides cover for claims made if you injure or kill any 3rd party, whilst driving vehicle or damage their property (subject to a minimum cover of £250,000).
(b) We will provide cover for loss or damage to the vehicle if you have indicated your acceptance by ticking (initialling) the appropriate box overleaf this means you will have to pay for repairs if
• the vehicle needs more than our standard valeting (cleaning)
• you have damaged the inside of the vehicle
• you have damaged and / or lost any part of the vehicle or the keys
• the vehicle is returned with any damage to the windscreen or windows
• any tyre or wheel damage
(c) You must check before you bring back the vehicle that you have not left any personal belongings in the vehicle.
(d) You must let us know as soon as you become aware of a defect to the vehicle.
(e) You must return the vehicle to the location as agreed, during the opening hours displayed at the rental location. One of our staff must see the vehicle to check that it has been returned in good condition. Where we have agreed that you may return the vehicle outside of our normal hours acceptance of the vehicle by our staff will take place the next working day.
(e) You agree that we can hold your payment details and make appropriate charges relating to or for damage or charges incurred.
5. Our Responsibilities
We have maintained the vehicle to at least the manufacturer's recommended standard. We undertake that the vehicle is roadworthy and suitable for renting at the start of the rental period. We are responsible if we break the conditions of the rental agreement if the vehicle does not correspond to our description of it, the vehicle is not of the quality that you would be entitled to expect from a rental vehicle, the vehicle is not fit to drive. We do not have the right legally to rent out the vehicle.
We are responsible if someone is injured or dies as a result of our negligence. We are not responsible for any indirect or unforeseeable loss or damage (indirect losses are the losses which happen as a side effect of the main loss or damage). Foreseeable losses are the losses arising directly from (for example) the vehicle breaking down this could include the cost of repairing the vehicle or arranging other transport. Either parties may not foresee other losses so it is advisable that you arrange appropriate insurance.
We are only responsible for property in the vehicle if the loss or damage is a result of our negligence.
7. Conditions For Using the Vehicle
The vehicle must only be driven by the person named overleaf or by anyone we authorise in writing. Anyone driving the vehicle must have a full valid driving license and not be prohibited by law from holding or obtaining such a license.
You or any authorised driver must not do any of the following:
• Carry passengers for hire or reward or use the vehicle for any illegal purpose
• Use the vehicle for racing, pace making, testing the vehicle's reliability and speed or teaching someone to drive.
• Use the vehicle under the influence of alcohol or drugs.
Carry a number of passengers and/or baggage which would cause the vehicle to be overloaded or in the case of a commercial vehicle, a payload which exceeds the maximum payload and individual axle plated weights or for a purpose which requires an Operates License where you do not have one.
Drive the vehicle outside England, Scotland, Northern Ireland and Wales, unless we have given you permission in writing and appropriate charges paid. European rental only by previous arrangement and documentation.
We work out our charges using our current price list as shown overleaf. You will have to pay the responsibility amount if the vehicle is damaged. (The responsibility amount is shown overleaf). Note: Acceptance of the Collision Damage/Theft/Loss Liability Waiver Charge reduces the excess liability amount to that shown on the front of the Rental Agreement.
(c) We will provide cover for theft and damage to the vehicle caused during an attempted theft if you indicated your acceptance by ticking (initialling) the appropriate box over the page. If you accept this you still have to pay the responsibility amount if the vehicle is stolen (the responsibility amount you have to pay shown overleaf).
You can get details of our minimum insurance legal requirements and our Damage Protection Programmeme (including the main exclusions) from the location where you rented the vehicle.
Your Own Insurance
You may arrange your own insurance only with our prior agreement and by ticking (initialling) the appropriate box overleaf for the full duration of the rental, as long as you can prove that this insurance is valid and have signed confirmation overleaf. We have to approve the amount of cover you arrange, the type of policy and the insurer you have chosen. We must be satisfied with the level of cover and policy conditions and you must NOT change them subsequently without our consent.
We may ask your insurers to record our name as owners of the vehicle. If the vehicle is damaged or stolen you will let us negotiate with the insurers regarding the vehicle's replacement or the amount of compensation due to us. You are financially responsible to settle any costs if the policy you have arranged fails and the vehicle is damaged lost, stolen or claims made by any other innocent parties.
9. What To Do If You Have An Accident.
If you have an accident you must not admit responsibility. You should get the name addresses of everyone involved including witnesses. You should also make the vehicle secure, tell the police straight away if anyone is injured or there is a disagreement over who is responsible and call our nearest office straight away. You must then fill in our accident report form and send it to the rental company's address overleaf.
You agree that we may use any information you have given us to carry out our own market research. If you break the agreement we can give the information to credit reference agencies, the Driver and Vehicle Licensing Authority (DVLA), debt collectors and any other relevant organisation. We can also give this information to the British Vehicle Rental and Leasing Association (BVRLA), who can pass it on to any of its members for any purpose stated in the Data Protection Act 1984.
11. Ending the Agreement
(a) If you are a consumer we will end this agreement straight away if we find out that your goods have been seized to pay off your debts or a receiving order is made against you. We will also end this agreement if you do not meet any of the conditions of this agreement.
(b) If you are a company, we will end this agreement with immediate effect if you go into liquidation, call a meeting of creditors or we find out that your goods have been seized until you pay off your debts or you do not meet any of the conditions of the agreement.
(c) If we end the agreement it will not affect our right to receive any money we are owed for the rental and any other charges we work out according to this agreement.
Any charge for loss or damage as explained in 3(b), 3(f) and 3(g).
A refuelling service charge will be levied if you have used and not replaced the same amount fuel that was originally supplied. The charge is based on the local rates at the rental location plus our administration charge.
Under the conditions of the agreement we can also claim extra costs from you if you do not meet any of the conditions of this agreement. We can repossess the vehicle and charge you if necessary.
12. Governing Law
This agreement is governed by the laws of the country in which it is signed. Any dispute may be
(d) On demand, any fines and court costs for parking, traffic or other offences (including any costs which arise if the vehicle is clamped). You must pay the appropriate authority any fines and costs, if you do not, you will be responsible to pay our administration charges which arise when we deal with these matters.
(e) On demand, the full cost of repairing or replacing the vehicle if it is damaged or stolen (even if it is not your fault) .
This agreement is governed by the laws of England. Any dispute may be submitted to the non-excIusive jurisdiction of the English courts. If any provision of this agreement is or becomes invalid or unenforceable the remaining provisions shall not be affected. In certain cases the renting company reserves the right to appoint an arbitrator.